Privacy Policy

Last updated: July 1, 2025

Olivar House operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a carefully curated shopping experience (the "Services"). Olivar House is powered by Shopify, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or conduct other transactions through the Services, or otherwise interact with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal data that we collect or process

When we use the term "personal data," we mean information that identifies you or another person, or that could reasonably be linked to you or another person. Personal data does not include information that is collected anonymously or anonymized so that it cannot be identified or reasonably linked to you. Depending on how you use the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from that personal data:

Contact information, including your name, address, billing address, shipping address, telephone number and email address.

Financial information, including credit card, debit card and account numbers, payment card information, account information, transaction information, payment method, payment confirmation and other payment information.
Account information, including your username, password, security questions, preferences and settings.
Transaction information, including items you view, add to your cart, add to your wish list, purchase, return, exchange or cancel, and your past transactions.
Communications with us, including information you include in your communications with us, for example, when you make a customer service inquiry.
Device data, including information about your device, browser or network connection, your IP address, and other unique identifiers.
Usage Information, including information about your interactions with the Services, including how and when you interact with or navigate the Services.
Sources of personal information

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers, including when we engage them to enable certain technologies and when they collect or process your personal information on our behalf;
From our partners or other third parties.
How we use your personal information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Providing, customizing, and improving the Services. We use your personal information to provide you with the Services, including fulfilling our agreement with you, processing your payments, fulfilling your orders, remembering your preferences and items you are interested in, sending you notifications regarding your account, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, posting reviews, and creating a personalized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications via email, text message, or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you have previously purchased or added to your shopping cart and other activities on the Services.
Security and fraud prevention. We use your personal data to verify your account, provide a secure payment and shopping experience, detect, investigate, or take action against potentially fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our services. If you choose to use the Services and create an account, you are responsible for maintaining the security of your information.